DWARKA TAXI
Privacy Policy
Welcome to DWARKA TAXI! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our taxi and cab services in Dwarka, Gujarat.
1. Information We Collect
When you use our services, we may collect the following information:
- Personal Information: Name, phone number, email address, and pickup/drop-off locations.
- Payment Information: Transaction details when you book rides online (we do not store card details).
- Device & Location Data: GPS location, IP address, and device information for real-time tracking and service improvements.
- Communication Data: Any queries, feedback, or customer service interactions.
2. How We Use Your Information
We use the collected data to:
- Process and confirm ride bookings.
- Provide real-time cab tracking and estimated arrival times.
- Improve our services and customer experience.
- Send booking confirmations, invoices, and promotional offers (if opted-in).
- Ensure the safety and security of our passengers and drivers.
3. Data Protection & Security
We prioritize your data security by implementing industry-standard safeguards to prevent unauthorized access, misuse, or data breaches. Sensitive data is encrypted and stored securely.
4. Sharing of Information
We do not sell or share your personal data with third parties, except:
- To drivers for fulfilling ride requests.
- To comply with legal obligations, government requests, or law enforcement requirements.
5. Cookies & Tracking Technologies
Our website and app may use cookies to enhance user experience, analyze traffic, and improve service functionality. You can manage cookie preferences through your browser settings.
6. Third-Party Links
Our website or app may contain links to third-party sites. We are not responsible for their privacy practices, so we recommend reviewing their policies separately.
7. Your Rights & Choices
- You can update or correct your personal details by contacting us.
- You may opt out of marketing communications at any time.
- You can request the deletion of your personal data, subject to legal and business requirements.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated date.